Support Overview

Download Software To get the latest version of the SmartNav software, or a copy of the manual, please visit our downloads section. Virtual Keyboard Support Support for Click-N-Type, the free on-screen virtual keyboard, can be found on the Lake Software website. Test Run a SmartNav! We know the SmartNav is a unique new peripheral, so hit us with questions during your 30 day trial period. If you don't like it at the end, send it back. It's that simple. For more details, please read through our extensive Warranty and Return Policy pages.

Need Help? Have a problem with your Smart-NAV device that is not addressed in the troubleshooting guide, online manual, or support forum? Please contact one of our customer support professionals. Online Support: support forum Phone: 541-753-6645 x2 Fax: 541-753-6689 Email: contact form Mail: P.O. Box 2317 Corvallis, OR 97339 If you come across a website problem, please let us know via our contact form.

Remote Desktop Support

Remote desktop support can only be offered during normal business hours of 9am-5pm Pacific Time (UTC -8) except during holidays or other closures. The availability of this service shall in no way be construed to mean that NaturalPoint guarantees remote support will be available for use at any given time.

Remote desktop support is not available at this time. Please try again during normal business hours.